Privacy Policy

Last Updated: June 11, 2026

Garage Door Experts of Philadelphia ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, and home/business address.

Service Information: Details about your garage door, service requests, and appointment history.

Usage Data: IP address, browser type, pages visited, and time spent on our website.

Communications: Records of emails, calls, or messages you send us.

2. How We Use Your Information

We use the information we collect to:

Schedule and provide garage door repair, installation, and maintenance services.

Send appointment confirmations, service reminders, and follow-up communications.

Respond to inquiries and customer support requests.

Send promotional offers or newsletters (only with your consent).

Improve our website and services.

Comply with legal obligations.

3. Text Messaging & SMS Communications

If you opt in to receive SMS/text messages from us, we may send you appointment reminders, service updates, and promotional messages. Message and data rates may apply. You may opt out at any time by replying STOP. We do not sell or share your mobile opt-in data or phone number with third parties for marketing purposes.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

Service Providers: Third-party vendors who assist us with scheduling, payment processing, or communications (subject to confidentiality agreements).

Legal Requirements: When required by law, court order, or government authority.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may adjust your browser settings to refuse cookies; however, some features of our website may not function properly as a result.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you.

Request correction of inaccurate information.

Request deletion of your personal information (subject to legal obligations).

Opt out of marketing communications at any time.

9. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Garage Door Experts of Philadelphia
Bensalem, PA
[email protected]